# How to setup a support system for your product? > **Source**: [Trainn Gallery](https://gallery.portal.trainn.co/69b3ff25-64ed-4833-b5d5-c450b1438fb1) > > In this video series, we will talk about how Zendesk will help your customers to easily raise support tickets and how it can help you to manage those tickets. ## Browse Collection 1. [How support ticket creation via email works?](https://gallery.portal.trainn.co/69b3ff25-64ed-4833-b5d5-c450b1438fb1/192555b4-955d-4d60-a109-7e9621611b1a.md) (Video) 2. [How to use widgets, to help your customers create support tickets quickly?](https://gallery.portal.trainn.co/69b3ff25-64ed-4833-b5d5-c450b1438fb1/92fa0549-509e-49b6-8046-1d2d0dbf63f2.md) (Video) 3. [Terminologies used for ticket user roles in Zendesk](https://gallery.portal.trainn.co/69b3ff25-64ed-4833-b5d5-c450b1438fb1/2d054f8b-e152-46f3-b926-5cc4c68b1a82.md) (Video) 4. [Responding to recurring questions in Zendesk](https://gallery.portal.trainn.co/69b3ff25-64ed-4833-b5d5-c450b1438fb1/68f79805-89b6-48f7-8c14-7ccdca1beb8c.md) (Video) 5. [Automating ticket assignments via triggers.](https://gallery.portal.trainn.co/69b3ff25-64ed-4833-b5d5-c450b1438fb1/593b9695-b716-42e8-98b3-a10fb2746339.md) (Video) --- # VIDEO: How to use widgets, to help your customers create support tickets quickly? ## METADATA - id: 92fa0549-509e-49b6-8046-1d2d0dbf63f2 - type: video - source: Trainn Gallery - content_url: https://gallery.portal.trainn.co/69b3ff25-64ed-4833-b5d5-c450b1438fb1/92fa0549-509e-49b6-8046-1d2d0dbf63f2 - collection_url: https://gallery.portal.trainn.co/69b3ff25-64ed-4833-b5d5-c450b1438fb1 ## SUMMARY In this video, we will talk about Zendesk widgets and how it can be used as a way for your customers to raise support tickets. These Zendesk widgets can be embedded within your application, website and you knowledge base.