Name: Automating ticket assignments via triggers.
Uploaded: 2021-01-04T12:56:18.744Z
Duration: PT1M11.167S
Channel: Sumana Ammaiyappan
Description: In this video, we will show you an example on how to create a trigger that will automatically assign a ticket to an agent based on conditions.

Automating ticket assignments via triggers.

Sumana Ammaiyappan | Jan 04, 2021

In this video, we will show you an example on how to create a trigger that will automatically assign a ticket to an agent based on conditions.