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How to setup a support system for your product?
In this video series, we will talk about how Zendesk will help your customers to easily raise support tickets and how it can help you to manage those tickets.
How support ticket creation via email works?
How to use widgets, to help your customers create support tickets quickly?
Terminologies used for ticket user roles in Zendesk
Responding to recurring questions in Zendesk
Automating ticket assignments via triggers.
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Automating ticket assignments via triggers.
01:11 mins
S
Sumana Ammaiyappan
Updated on Feb 16, 2021
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In this video, we will show you an example on how to create a trigger that will automatically assign a ticket to an agent based on conditions.