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How to setup a support system for your product?
In this video series, we will talk about how Zendesk will help your customers to easily raise support tickets and how it can help you to manage those tickets.
How support ticket creation via email works?
How to use widgets, to help your customers create support tickets quickly?
Terminologies used for ticket user roles in Zendesk
Responding to recurring questions in Zendesk
Automating ticket assignments via triggers.
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Responding to recurring questions in Zendesk
01:22 mins
S
Sumana Ammaiyappan
Updated on Feb 16, 2021
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In this video, we will talk about how to create "Macros" in Zendesk and how it can be used to speed up your support ticket response time.